SECURING YOUR booking
All bookings must be organised and confirmed with us via email or the website live chat. Please contact us directly for our rates.
To protect our business and all of our team members, a deposit of 25% is required to secure a date and time for ALL bookings. We will reserve the date and time agreed upon and will not make other reservations for that date or time. For this reason, deposits are non-refundable, but the full deposit amount will be deducted from your final invoice. By paying a deposit you therefore agree to all the terms stated below.
Our quotations are the baseline price for this project, and may be subject to change due to editing time. Please note half-day rates cover up to 4 hours and full-day rates cover up to 8 hours, extra fee’s will be applied for any work completed out of these set time frames.
AFTER BOOKING
Once a date and time for session is established, clients will receive an invoice for the deposit and, if applicable, a personalised service agreement. If a retainer has been agreed, this is due upon receipt of contact and balance is due within 1 day of scheduled booking.
Any contracts, service agreements and final payments are to be finalised within 1 day of the scheduled date. Failure to do so will result in forfeiture of the booking and loss of deposit.
If a session is booked within 5 days of the requested date, an invoice for the full amount will be issued. Any additional costs, for example expenses, additional services etc. will be invoiced after the booking date.
Payment & Delivery
Final payments for all products and services provided by AlexsLens Productions must be made within 30 days, which is always stated on the Invoice. Final project files will only be shared with the Client once payment has been received.
The supply of products and services are provided on a best endeavours basis. We will not be liable for delays that are beyond our reasonable control. We shall use reasonable endeavours to meet agreed deadlines where applicable. We shall not be liable for any delays in meeting any of our obligations which were due to causes beyond our reasonable control including but not limited to; postage/courier delays, war/acts of terrorism, riots, government legislation, industrial action, adverse weather conditions, acts of God, floods, fire, loss or damage in transit etc.
Copyright & Ownership
In accordance with the Copyright, Designs & Patents Act 1988, the copyright of all images created by AlexsLens Productions (ALP) is owned by ALP. Unless we give written authorisation, the Client is forbidden by law to copy any images created by ALP and agrees that all photographic reprints, digital duplications or copies of any type made from imagery created by ALP shall only be carried out by ALP.
If Client wishes to own the copyright of images created by ALP, an additional fee will be paid by Client to ALP for transferring the copyright. The transfer of copyright will only become applicable after this payment has been made in full.
All original RAW and digital files created by ALP remain the property of the ALP.
We reserve the right to make reproductions of images created during assignments for marketing, promotional, competition and editorial purposes.
Cancellations & Rescheduling
In the event a reschedule is necessary, due to unforeseen weather, illness, personal or family emergency, a new session date will be scheduled as soon as possible. If a new date is not scheduled within 3 months of the original shoot date the clients deposit will be lost.
In the event I am unable to perform the requited work on the day of your booking, due to illness, personal or family emergency, a full refund of the deposit will be provided to the client within 5 days of the booking date.